Support
Frequently Asked Questions
Quick answers around payment, delivery, sizing, fabric care, exchanges, and order support.
payment
We currently accept Cash on Delivery (COD) across Pakistan.
shipping
Major cities: 2-3 days. Other cities: 3-5 days. Remote areas: 5-7 days.
In plain, unmarked packaging, neatly folded and sealed. Nothing on the outside says what is inside.
returns
7-day exchange policy. Items must be unworn, unwashed, in original packaging with tags.
We offer exchanges within 7 days, not refunds.
products
Every product page has a size chart with actual garment measurements. Our pieces are relaxed fits, so if you are between sizes we usually suggest the smaller one. WhatsApp us if you are unsure and we will help.
S to XXL across most styles, in relaxed, modest cuts.
orders
Visit our Order Tracking page with your order number.
Products
Wash cold on a gentle cycle, skip bleach, and dry knits flat in shade. Cotton takes a medium iron, modal a low one, and flannel is best left unironed. The full fabric care guide on our Guides page walks through each fabric.
Our knits are pre-washed, so shrinkage is minimal when washed cold and dried flat. Hot water and tumble drying are what shrink knits. Avoid both and your set keeps its size.